o request a CBT course, please complete the CBT Courseware Use and Copyright Agreement. Send the completed form to the Technical Education Center via FAX at (248) 538-2307. You may also submit your request via inter-office or regular mail, or by dropping it in the CBT Drop Box located in the Professional Services office. These forms are available at the Professional Services office, which is located on the 3rd floor of the Brookfield One building. If you would like a form faxed to you, please call Tamera McMillan at Compuware at extension 22321.
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If the course you requested is available, it will be ready in 3 business days and we will notify you via voicemail. You can pick up the course at the Professional Services office. If you need us to mail your materials to the Lansing or Grand Rapids offices, please indicate it on your check out form. It will arrive via inter-office mail within 2 - 3 days.
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If the course you requested is currently checked out, we will place you on a waiting list and notify you via voicemail.
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You have one week (7 days) in which to complete the course and return it to the TEC. Drop off your course materials at the Professional Services office in the CBT Drop Box, or send it to the TEC via inter-office or regular mail.
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Please only check out one course at a time. Each CD has several courses on it and are grouped by subject. If you wish to take several courses, please install the necessary files onto your computer and return the CD to the Technical Education Center in one week.
If you have any questions or concerns, please contact the Technical Education Center at 248.538.2305 extension 22321. For technical problems, please call the CBT hotline at 1.800.938.3247 between the hours of 8:00 am and 8:00 pm Central Standard Time. |